Type: Acts of the European Union: Resolution on a strategy for strengthening the rights of vulnerable consumers

Authority: European Authorities - European Union: European Parliament

Date: 05/22/2012

Subject: The European Parliament considers that the reinforcement of vulnerable consumers‘ rights does not only entail a development in the legal corpus and effective enforcement of their rights, but also a strengthening of their capacity to take optimum decisions by themselves; it welcomes and strongly supports therefore the Commission's efforts to promote consumer empowerment through the provision of easily accessible and understandable information and consumer education, as all action in this regard contributes to a more efficient and fair internal market; it is nevertheless concerned that this focus may be insufficient to protect vulnerable consumers, since their vulnerability may originate from their difficulty in accessing or assessing the information given to them; it asks the Commission to develop a consumer policy for all European consumers and to make sure that vulnerable consumers have access to the same goods and services and are not misled.

Classification: Freedoms - Art. 7 Privacy - Equality - Art. 21 Non discrimination - Art. 24 Children’s rights - Art. 25 Rights of the elderly - Art. 26 Rights of the disabled - Solidarity - Art. 38 Consumer protection

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